Tracking waived Late Fees
Posted by Cameron Telfer, Last modified by Nick Collins on 14 October 2016 11:26 AM

Storman lets you track the number of times a Late Fee has been waived for any particular Customer. The Waived Late Fee Counter is setup via Maintenance, System Setup, then the Accounting tab and lets you set the maximum number of waived late fees per Customer, whether they can have an unlimited number of late fees waived & how long it should be tracked for; in months (entering "0" means that the system will not automatically reset the counter over time).

Each time a late fee is waived, the counter for that Customer will increment - unless the user-login (or group) of the staff member waiving the fee has the permission "Exempt from Waived Late Fees" set.

If the user has permission, they can also reduce the Waived Late Fee counter by clicking the icon provided on the Agreement screen next to the counter.

Important: A Waived Late Fee is defined as any late fee that has been credited or deleted

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