Reprocessing failed Credit Card Transactions
Posted by Cameron Telfer on 07 June 2016 03:15 PM

This article assumes you are using an integrated, automatic, online credit card payment system. During daily processing a customers credit card payment can fail for one reason or another. During the below process you will be reprocessing failed credit card payments.

Overview of steps:

  1. Navigate to: Reprocessing credit cards
  2. Process credit cards

Step 1. Navigate to: Reprocessing credit cards

Navigate to Daily Summary Report through the Accounting menu.

Step 2. Process credit cards

  • Date. Enter the date you wish to reprocess

Hint: Storman will only reprocess failed payments. If a customer has made a payment since and their account is paid it will not process their account.

Step 3. Process

  • Select OK to reprocess the payments.
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